Shipping Policy
Delivery information presented with the same clarity as the collection
Shipping should feel straightforward. Below you will find the delivery windows, processing expectations, and guidance that help customers order with confidence.
Partnered logistics
Deliveries are handled through our logistics partners and sent directly to the customer address provided at checkout.
Worldwide reach
NovaMart serves customers across multiple regions, with delivery speed depending on the destination market.
Tracking updates
Tracking information is shared after the shipment has been prepared and moved into transit.
Delivery windows
What to expect after the order is placed
Standard delivery
Typically 7 to 15 business days depending on destination and order volume.
Express delivery
Typically 3 to 7 business days for supported regions and eligible products.
Order processing
Most orders are prepared within 1 to 3 business days before handoff to our logistics partners.
Before you order
Important details for a smoother delivery experience
Delivery windows are estimates and can vary slightly due to destination, customs review, weather, or carrier delays.
Tracking information is sent after processing is complete and the parcel is accepted into transit.
Customs duties or local import charges, where applicable, remain the responsibility of the recipient.
Need a shipping update?
Orders are delivered through our logistics partners and arrive directly at your address within our standard delivery windows.